Shipping policy

Here’s a professional shipping and return policy for your store progad.shop:

Shipping & Return Policy – progad.shop

At progad.shop, we are committed to delivering your orders quickly and safely.

Shipping Policy

  • Orders are processed within 1–2 business days after confirmation.

  • Estimated delivery time is 7 business days, depending on your location.

  • Once your order is shipped, tracking details will be shared with you via email or SMS.

  • Delivery delays may occur during holidays, festivals, or unforeseen circumstances.

Return Policy

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return:

    • The item must be unused and in its original condition.

    • The product must be returned with original packaging and proof of purchase.

  • Returns will not be accepted for damaged products caused by misuse or improper handling by the customer.

Refunds

  • Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to the original payment method.

Support & Contact

For any shipping, return, or refund-related questions, contact us at:

Email: progad.shops@gmail.com